Genuine leather shoes should not be exposed to moisture, rain, scrubbing with water, direct sunlight, or heat sources like fire. If they get wet, promptly wipe them with a dry cloth, stuff them with paper to maintain their shape, and allow them to air dry in a well-ventilated area.
Additionally, we recommend using COLORLESS SHOE POLISH to maintain your shoes.
Care Instructions:
Wide width: The sole is made of EVA, so the boots are lightweight.
The EVA sole and wide width of the shoe give the additional benefits of flexibility, support, and foot comfort. The feet will feel great after walking in them all day.
Material:
✅Upper: Cowhide Leather
✅Lining: Soft and cozy textile.
✅Outsole: Wear-resistant EVA
✅Insole: Irremovable Synthetic leather padded insole.
✅Hardware: Solid brass zipper and hardware
Details:
✅Heel Height: 3.0 cm/1.18 inches
✅Closure Type: Zipper & Lace-up
✅Width:Wide width
Please Note:
✅These are handmade products so it may take more time to produce than other shoes.
✅The shoes are genuine leather products that are able to have a little contact with water but they can not be soaked in water for a long time.
✅Handmade products. It takes 7 days to send out after ordering. Please understand!
They are super comfortable and yet so unique looking. Wear her with jeans or casual wear, and either way, you will always stand on a stage.
Due to the handcrafted nature of our shoes, production typically takes 3-5 days after an order is placed. In cases where production time is extended due to raw material shortages, high order volumes, holidays, or other unforeseen circumstances, we will promptly notify you to keep you informed of your order status.
Typically, it takes about 7-15 business days for our products to be delivered from the day of shipment. Once shipped, USPS will deliver continental US orders in 7-12 business days. Shipping is currently available only to US, AU, UK, CA and other 10+ countries address as of the moment and delivery time is around 9-15 working days. Please note that during the holidays our Shipping time may vary.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.